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Cisco 9971

The Cisco® Unified IP Phone 9971 is an advanced collaborative media endpoint that provides voice, video, applications, and accessories. Highlights include interactive multiparty video, high-resolution color touchscreen display, High-definition voice (HD voice), desktop Wi-Fi connectivity, Gigabit Ethernet and a new ergonomic design and user interface designed for simplicity and high usability. Accessories, sold separately, include the Cisco Unified Video Camera and the Cisco Unified IP Color Key Expansion Module.

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Key attributes of the Cisco Unified IP Phone 9971 include:

  • Newly developed ergonomic design and user experience designed specifically for use with the highresolution, VGA, graphical, backlit, anti-glare, color touchscreen display
  • H.264 video support for two-way standard-definition calling with USB support for the Cisco Unified Video Camera (Note: Multiparty video communications supported with Multipoint Control Unit)
  • Choice of 802.11 a/b/g desktop Wi-Fi connectivity or Gigabit Ethernet network connectivity and switch port available for a downstream PC
  • Embedded Bluetooth radio and 2 USB ports for added freedom and convenience, with support for both wireless and wired headsets Firmware support for XML and MIDlet-enabled applications


Industrial design

The phone offers a highly usable and intuitive arrangement of lines, features, and calls. Transfer, Conference, and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.


You can order this model in arctic white or charcoal gray. Handsets are available internationally as slimline (140g) or standard (170g), and you can mix and match them in your work environment to enable a feeling of customization and ownership among your team.


The phone delivers VGA presentation for calling, video calling, and applications, in addition to a 5.6-inch (14-cm) graphical TFT color touchscreen display, 24-bit color depth, 640 x 480 effective pixel resolution, and backlighting. The display also supports localization, requiring double-byte Unicode encoding for fonts.


An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC. The system administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.

Desktop Wi-Fi Ethernet

As an alternative to wired Ethernet, this model supports an onboard Wi-Fi radio and antenna that enables connectivity to Wi-Fi access for greater return on investment (ROI) with a voice-enabled Cisco Unified Wireless Network. Complete Wi-Fi specifications are included in Table 5.


Mobility is possible for headset users within 10m/30 feet of their desktop, so you can go to the printer, a colleague’s desk, or nearby private location while on a call.


Two USB ports increase the usability of call handling and applications by enabling accessories such as the Cisco Unified Video Camera, and USB wired headsets

External audio ports

General-purpose audio-in and audio-out ports enable a relaxed speakerphone experience over external speakers and the microphone.

Six lines expanding to 114 with 3 key expansion modules

The phone offers many speed dials and programmable features, so you can follow the activity of many lines. Up to 200 calls per device are supported.


  • Six feature buttons with state-indicating LEDs
  • Six call-session buttons with state-indicating LEDs
  • Applications, Directories, and Voicemail
  • Conference, Transfer, and Hold
  • Volume Up or Down
  • Back-lit Mute, speakerphone, and headset [ stet caps if these are actual button names ]
  • Back, End Call, and 5-way navigation pad [ stet caps if this is actual button name ]

Industrial design

The phone offers a highly usable and intuitive arrangement of lines, features, and calls. Transfer, Conference, and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.


Cisco Unified IP Color Key

Expansion Module Available separately, the IP Color Key Expansion Module easy expansion and advanced use of lines, speed dials, and features.

Cisco Unified Video Camera

Available separately, the camera enables two-way video calling between phones or to a media conference unit.

Headset support

Off-the-shelf Bluetooth and USB headsets are supported. You can use your own Bluetooth headset that you use for your cell phone or smartphone. HD voice analog headset support is also provided through a dedicated RJ-9 headset port on the back of the phone.


New user experience

Advanced organization of lines, speed dials and programmable features separate from call appearances. Great for those who make few calls per day, and even for those who handle dozens of calls per hour.

Session Initiation Protocol (SIP) signaling

SIP interoperation with the call-control and partner applications enables a rich unified communications experience.

Application support

XML and MIDlet-enabled applications are provided by Cisco application development partners or customers’ own development staff.

Protocols SIP for signaling, H.264 for video
Connectivity 10/100/1000 wired Ethernet network port plus switched PC port 802.11a/b/g Wi-Fi
Options Arctic white or charcoal gray color Slimline (140g) or standard (170g) handset
Language support Arabic, Bulgarian, Catalan, Chinese (People’s Republic of China, Hong Kong, and Taiwan), Croatian, Czech, Danish, Dutch, English—plus localized prompts for the United Kingdom, Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal and Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia and Republic of Montenegro), Slovenian, Thai, and Turkish
Physical dimensions (H x W x D) 9.2 x 10.33 x 1.56 in. (23.4 x 26.25 x 3.97 cm) in slab mode with the foot stand removed
Power IEEE Power over Ethernet 802.3af and 802.3at supported, class 4
Operating temperature 23 to 131°F (–5 to 55°C)
Nonoperating temperature shock –13 to 158°F (–25 to 70°C)
Temperature: Altitude (operating) 140°F (40°C) ambient condition to 9843 ft (3000m)
Temperature: Altitude (nonoperating) Ambient condition to 15,000 ft (4572m)
Relative humidity (nonoperating) 90% ± 5%
Nonoperating hot temperature (storage) 158°F (70°C) ± 2°C
Nonoperating cold temperature (storage) –40°F (–40°C) ± 2°C
Quantity shipped per palate 320 units

Coming soon.........

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