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Digital PBX

Samsung OfficeServe 100

Samsung OfficeServe 500

Samsung OfficeServe 7200


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OfficeServ 7200
This converged communication system provides voice, data, wireline, and wireless solutions. Combining its expertise in wireless, communications, core networks, digital technology and IP functionality, Samsung brings you the OfficeServ 7200 converged communication system. As a completely converged platform, OfficeServ 7200 supports both voice and data communication with powerful, IP-based wired and wireless flexibility.
user guide
brochure

features

specifications

System Features

Account Code Entry

Forced-Verified

Forced-Not Verified

Voluntary
Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

Forced

Voluntary

Auto Answering on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

Agent Busy/Manual Wrap-Up Key

Agent Pin (ID) Numbers

Agent Login & Logout

Automatic Logout

Automatic Wrap-Up Timer

Priority Call Queuing

Embedded Reporting Package

- Agent Statistics
- Call Statistics
- Group Supervisors
- Printed Reports

OfficeServ DataView

- UCD Statistics
- UCD Monitoring
- Wall-Style Display Window
Call Costing
Caller Identification (CID)

Automatic Number Identification (ANI)

Caller ID

Calling Line Identification

Caller ID Features

Name/Number Display

Next Call

Save Caller ID Number

Store Caller ID Number

Inquire Park / Hold

Caller ID Review List

Investigate

Abandon Call List

Caller ID on SMDR

Number to Name Translation

Caller ID to PSTN

Caller ID to Analog Port

Call Forwarding

All Calls

Busy

No Answer

Busy/No Answer

Forward DND

Follow Me

External

To Voice Mail

Preset Destination

Preset Forward Busy

Call Hold

Exclusive

System

Remote

Call Park and Page
Call Pickup

Directed

Groups

Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

OfficeServ Link

OfficeServ DataView

OfficeServ EasySet

OfficeServ Call

OfficeServ Operator

OfficeServ Softphone

Conference

Add On (5 party)

Unsupervised

Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines Direct Inward Dialing (DID) T1

Day/Night Routing

Busy or Camp-On Option

MOH Source

DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection

Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)

With Warning Tone

Without Warning Tone

Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming

From Any Digital Keyset

With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking

QSig over IP

QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow

Operator

Station Group

Override Codes
Paging

Internal Zones (5)

External Zone (4)

All External

Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

Time Based Routing-Plans

Automatic/Manual

Holiday Schedule

Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

Station List

System List

Speed Dial by Directory
Station Hunt Groups

Distributed

Sequential

Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction

By Day or Night

By Line or Station

Eight Dialing Class

Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer

Screened / Unscreened

Voice Mail Transfer Key

With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail

Inband Signalling

Integrated (In-Skin)

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN

hospitality system (iDHS) features

Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During Feature Activation
Enhanced User Programming
Executive DND
Express Check-In
Guess Service Billing

100 Item Codes with Costing

Lobby Phone Services
Printed Reports

Phone Bill

Guest and Meeting Room

Bill

Room Status

Wake Up Call Activity

Room Dialing Restrictions
Room Rate Discounts
Room Status

Available

Occupied

Needs Cleaning

Needs Maintenance

Hold (Late Check Out)

Hold and Needs Cleaning

Hold and Needs Repair

Cleaned

Repaired

Room Status

Printed Reports

Keyset Indications

Room Status Update

Automatic (Daily Timer)

Manual

Staff ID Codes (500)
Station Types

Business Office

Hotel Administrator

Meeting Room

Guest No Smoking Room

Guest Smoking Room

Fax Station

Telephone Credit Limit
Transaction Record Output (To PMS)
Wake Up Calls

Set by Attendant

Set by Guest

Answered

Not Answered

Cancelled

With Auto Attendant Announcement