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 Products & Services » Integerated Communications » Digital PBX » Samsung OfficeServe 500 Digital PBX
Digital PBX
Samsung OfficeServe 100
Samsung OfficeServe 500
 
OfficeServe 500



Designed to meet the current and future needs of medium to large companies.

The OfficeServ 500 is the platform for Samsung OfficeServ Suite of Applications including Voice over Internet Protocol (VoIP) keysets, both local and remote, and IP networking.



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System Features
Account Code Entry
  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

  • Account Code Key
    Account Code Key One Touch
    Administrator Program Key
    All Call Voice Page
    Attention Tone
    Audio Message with Alarm Reminder (Timer)
    Authorization Codes
  • Forced
  • Voluntary

  • Auto Answering on CO
    Auto Attendant
    Automatic Call Distribution (ACD)
    Automatic Hold
    Background Music
    Branch Group
    Call Activity Display
    Call Costing
    Call Center
  • Agent Busy/Manual Wrap Up Key
  • Agent Pin (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package

  • - Agent Statistics
    - Call Statistics
    - Group Supervisors
    - Printed Reports
  • OfficeServ DataView
    - UCD Statistics
    - UCD Monitoring
    - Wall-Style Display Window

  • Call Costing
    Caller Identification (CID)
  • Automatic Number Identification (ANI)
  • Calling Line Identification

  • Caller ID Features
  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port

  • Call Forwarding
  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voicemail
  • Preset Destination
  • Preset Forward Busy

  • Call Hold
  • Exclusive
  • System
  • Remote

  • Call Park and Page
    Call Pickup
  • Directed
  • Groups
  • Established

  • Call Recording
    Call Waiting / Camp-On
    Caller Emergency Service ID (CESID)
    Centrex / PBX Use
    Chain Dialing
    Chain Forward
    Class of Service
    Common Bell Control
    Computer Telephony Integration (CTI)
  • OfficeServ Link
  • OfficeServ EasySet
  • OfficeServ DataView
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Open TSP*
  • OfficeServ Softphone

  • Conference
  • Add On
  • Unsupervised
  • Split

  • Conference Group
    Customer Set Relocation
    Data Security
    Database Printout
    Daylight Savings Time-Auto
    Dialed Number Identification Service (DNIS)
    Daylight Savings Time-Auto
    Dialed Number Identification Service (DNIS)
    Direct In Lines
    Direct Inward Dialing (DID)
  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits

  • Direct Inward System Access (DISA)
    Direct Trunk Selection
    Directory Names
    DISA Security
    Distinctive Ringing
    Door Lock Release (Programmable)
    Door Phones
    E & M Tie Lines
    Executive Barge-In (Override)
  • Trunk Monitor or Service Observing
  • With/Without Warning

  • External Music Interfaces
    External Page Interfaces
    Flash Key Operation
    Flexible Numbering
    Ground Start Trunks
    Group Busy Setting
    Hot Line
    Hospitality System (iDHS)
    In Group/Out of Group
    Incoming Call Distribution
    Incoming/Outgoing Service
    Individual Line Control
    IP Keysets
    ISDN Service
  • Primary Rate Interface
  • Basic Rate Interface

  • LAN Interface
    Least Cost Routing
    Live System Programming
  • From Any Digital Keyset
  • With a Personal Computer
  • With Remote ITP Keyset

  • Meet Me Page and Answer
    Memory Protection
    Message Waiting Indications
    Message Waiting Key
    Microphone On / Off per Station
    Mobility Solution
    Multiple Language Support
    Music On Hold Flexible
    Music On Hold Source
    Networking
  • QSig over IP
  • QSig over PRI

  • Off Premises Extensions
    OfficeServ Wireless
    Operator Group
    Overflow
  • Operator
  • Station Group
    Override Codes
    Paging
  • Internal Zones
  • External Zones
  • All External
  • Page All

  • Park Orbits
    Prime Line Selection
    Priority Call Queuing
    Private Lines
    Programmable Line Privacy
    Programmable Timers
    Recalls
    Recall to Operator
    Redial Review
    Remote Programming-PC
    Ring Modes
  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override

  • Ring Over Page
    Secretary Pooling
    Single Line Connections
    Speed Dial Numbers
  • Station List
  • System List

  • Speed Dial by Directory
    Station Hunt Groups
  • Distributed
  • Sequential
  • Unconditional

  • Station Message Detail Recording
    Station Pair
    System Alarms
    System Maintenance Alarms
    System Directory
    Tenant Services
    Toll Restriction
  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table

  • Toll Restriction Override
    Tone or Pulse Dialing
    Transfer
  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On

  • Trunk Groups
    Uniform Call Distribution
    Universal Answer
    Virtual Extensions
    Voice Mail
  • Inband Signaling
  • Integrated (In-Skin)

  • Voice over IP (VoIP)
    Walking Class of Service
    Wireless Handsets
    *By special request.
       
    display features
    Account Code Display
    Call Duration Timer
    Call for Group Identification
    Call Processing Information
    Caller ID Information
    Calling Party Name
    Calling Party Number
    Conference Information
    Date and Time Display
    Dial by Name
    Dialed Number
    Enhanced Station Programming
    Identification of Recalls
    Identification of Transfers
    Message Waiting Caller Number
    Outside Line Identification
    Override Identification
    Programmable Message Display Soft Keys
    Stopwatch Timer
    Text Messaging
    UCD Supervisor Displays
       
    station features
    Add On Modules
    Appointment Reminder
    Auto Answer on CO
    Automatic Hold
    Automatic Privacy
    Background Music
    Busy Station Callback
    Busy Lamp Field (BLF)
    Call Coverage Key
    Call Forwarding
    Call Forwarding Override
    Call Logs
    Call Pickup
    Direct Station Selection
    Do Not Disturb (Override)
    Do Not Disturb (Programmable)
    Door Lock Release
    Exclusive Hold
    Group Listening
    Headset Operation
    Hearing Aid Compatible
    Line Queuing with Callback
    Line Skipping
    Loud Ringing Interface Manual Signalling
    Message Waiting Light Indication
    Mute Microphone / Handset
    Off-Hook Ringing
    Off-Hook Voice Announce
    One Time Do Not Disturb
    One Touch Dialing Keys
    On-Hook Dialing
    Privacy Release
    Programmable Keys
    Programmed Station Messages
    Protection from Barge-In
    Redial
    Remote Hold
    Ring Modes
    Ringing Preference
    Speakerphone
    Station Lock
    Terminal Status Indicator
    Tri-Colored Lights
    Volume Settings
    Wall-Mountable Keysets
       
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